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14. Electronic Notices and Transactions
You agree to transact with us electronically. This means you agree to accept and terms and conditions and to transact any sale, recycling or repair of your Product with us by electronic means. You authorize us to send you important notices about the Website and any pending transactions to an email address you provide to us, if you are a registered account holder or, in the alternative, by posting a notice on the Website. It is your duty to keep your email address up to date and to maintain a valid email address and to ensure that emails we send you are not filtered or stopped by spam filters or other types of email blocking functionalities. If you no longer desire to transact electronically with us, you may no longer use the Website. You can retrieve and review these Site Terms at any time by visiting

15. Access
You are responsible for obtaining at your own expense all equipment and services needed to access and use the Website, including all devices, Internet browsers and Internet access. If you access the Website or a Website application through a mobile or wireless device, you are responsible for all fees that your carrier may charge you for data, text messaging and other wireless access or communications services.

16. Notice Regarding Technology
Our Technology, including any software or applications we provide to you, is a "commercial item," as that term is defined in 48 C.F.R. 2.101, consisting of "commercial computer software" and "commercial computer software documentation," as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the software with only those rights set forth herein.

Your use of the Website must comply with all applicable laws in the territory in which you access and use the Website, including without limitation, all import and export control laws and regulations of the United States and other countries. You must not transfer, by electronic transmission or otherwise, any content, data, or software subject to restrictions under such laws to a national destination, person, or entity or for an end-use prohibited under those laws without first obtaining and complying with government authorization. You must not upload any data or software to the Website that cannot be exported without prior written government authorization and notification, including, but not limited to, certain types of encryption software.

17. DIY Repair Kits LLC repair kits carry a Defect Free Warranty only on the screen assembly or part(s) purchased from until any protective films, stickers, and/or labels are removed. You agree to accept all risk and liability when performing the repair and assume all responsibility in the event that your repair is unsuccessful. If the repair is unsuccessful not owning to manufacturer defect, LLC will offer mail-in repair service at a discounted rate. To process a discounted mail-in repair service, a return merchandise authorization claim must be initiated by the original purchaser of the product from to verify your original purchase(s). All DIY repair kits sold on are non-refundable, unless the product is unopened, unused, and all parts and proprietary materials are original LLC products in perfect condition. In the event that a customer initiates a return for an qualified DIY repair kit, LLC will refund the customer the current sale price or the original purchase price, whichever is lower, minus a 25% restocking fee only after the kit and components are received, inspected, and verified authentic by LLC. This refund policy applies to purchases made directly from If an LLC repair kit was purchased from a third-party reseller (not from website or authorized LLC location), please contact your vendor for return information.

18. Miscellaneous, LLC reserves the right to investigate complaints or reported violations of the Site Terms and to take any action, LLC deems appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e- mail addresses, usage history, posted materials, IP addresses and traffic information., LLC reserves the right to seek all remedies available at law and in equity for violations of these Site Terms, including but not limited to the right to block access from a particular Internet address to any, LLC website. These incorporate by reference any notices contained on the Website and constitutes the entire agreement with respect to access to and use of the Website. If any provision of these Site Terms is unlawful, void or unenforceable then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability. THESE SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA, USA, AS THEY APPLY TO AGREEMENTS MADE AND SOLELY PERFORMED THEREIN. YOU IRREVOCABLY CONSENT AND WAIVE ALL OBJECTION TO PERSONAL JURISDICTION AND VENUE IN THE STATE AND FEDERAL COURTS LOCATED IN ALAMEDA COUNTY, CALIFORNIA, USA, AND YOU SHALL NOT COMMENCE OR PROSECUTE ANY SUIT OR ACTION EXCEPT IN THE FOREGOING COURTS. The obligations in Sections 5 through 8, 11 through 16, 18 and 19 shall survive termination of these Site Terms.

Last Updated: March 10, 2014

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